Nothing is Easy. Part II

Hey folks.  It has been a while since I have posted anything, but I thought compelled to revisit a subject I have written about before, namely, work ethic.  Or, lack thereof.  People never cease to amaze me.

As part of my various ventures involving my love of music, I own a couple of venues which also happen to be restaurants and bars.  I opened the first one about five years ago; the second, four years ago.  I did so not because I truly love music and enjoy making people happy.  Either through food – which I am indeed a foodie – or through entertainment; or simply an environment where people can call home.  I did not open these places thinking I was going to get rich (far from the case).   I did so because I wanted to provide a place where musicians could put their talent on stage, and where people with smiles would hopefully come see said musicians.

What I have learned in the course of five years is that there is a sense of entitlement like I have never seen before when it comes to service industry employees, and least around here.  I don’t know if it is the industry, the location, or the generation(s).  But in all honesty, I have never seen such a consistent lack of motivation; a lazy, complacent attitude, and people needing consistent needling (i.e. “staying on their ass”) just to do the very basic aspects of their jobs.  And I mean these are easy jobs.  Don’t get me wrong.  They are not all like that.  But there are a lot who are.  Many, many.  Let’s not forget thieving, dishonest people too.  There are a lot of those as well.

Let me provide a few examples.  I have had employees ask for a raise after showing up late every single day for months on end.  I’ve had them ask for a raise, simply because they actually showed up to begin with.  I have had folks simply not show up at all, then show up the next day expecting to still have a job.  Then there are the ones that you give chance after chance, and try and coach them into performing their jobs better – who then quit without notice, and publicly spew on social media about how it was not their fault and that their boss is an ogre.

I’ve had people change their electronic times sheets (thinking they are smarter than me – a computer geek) – just to straight-faced deny it when they are called to the carpet and then (again) publicly bash the business that they were screwing.  I’ve had other people who have decided that the alcohol that I pay for is their property to do as they please.  Give it away, drink it, not ring it up and pocket the money, and on and on.  Food too.  Oh yes, lets not forget that.  I mean – it is utterly dumbfounding.  And they will still claim innocence when caught red-handed by the video cameras that record non-stop.  Say wha?

What I cannot fathom for the life of me is why people work so incredibly hard at being dishonest and lazy and bad, when, in actuality, if they worked hard and focused on their actual jobs, then they world would be their oyster, as they say.

And not only that, a job – a chance that someone has extended to them – is not important to them and they move from job to job on a whim, rationalizing that it was the “big bad boss’ fault”, and that they did nothing wrong in the first place.  They move on, incorrectly assuming that it won’t catch up with them.  They are wrong.  Remember what “assuming” does.

Maybe it is just me, but I have always believed if you work really hard and you are ethical, then you will get ahead.  I will never, ever believe anything different either.  Unfortunately, there are those people who are constantly trying to take advantage of people who want to take the high road. Trying to take the short cut.  To cheat.  That’s life, and that is the way it is.  However, I do believe in “do unto others,” and I think that if people stay focused on the good, eventually, the good will come back to them.  Karma.

I’ve said it before.  There are NO short cuts in life.

None.  Zip.  Nada.

Those folks who continually look for the easy way out are going to end up destitute, lonely and without anyone supporting them.  The reason for this is because entrepreneurs like myself look for people who are self-motivated, honest, hardworking and above all, with good work ethic (and ethical in general).  If you screw up, just take the blame for it, learn and move on.  Don’t blame it on your co-workers or make excuses.  Own up to your own shortcomings.  Lord knows, I have.  There have been many mistakes I’ve made along the way.  Still do.  That’s called being human.

But the one thing I can say is that from my very first job, I was not lazy. I took pride in my little carhop job at Sonic when I was fourteen years old (no I did not wear skates).  So much pride in fact that I was promoted to the kitchen, and then night manager, before I even hit sixteen years old.  I have always been ambitious, and never asked for anything that I could not earn myself.  I’ve worked hard to show my bosses over the years that I have ambition and I am smart, and will learn and grow.  In my earlier years, I got fired from a few jobs because I thought I was smarter than the boss (I was – haha – but at that time I didn’t understand how politics of business worked and how to utilize that to legitimately get ahead; I didn’t know how the world worked).  Chain of command.  You dig?

I started my own business(es) because, in all honesty, I got tired of getting fired because I knew of a better way of doing things and my supervisors wouldn’t even entertain the idea for fear of being outsmarted.

But unlike my past bosses in those case – I personally look for employees that are indeed smart and have great ideas.  I may not execute on every idea presented, but the sum of the total is better than the mind of the (one).  I like the idea of surrounding myself with people who are smarter and more creative than myself.  I want them to be motivated to do amazing things – because then my company can do amazing things.

It is important to note – before I got too big for my breeches, so to speak, I was very, very good at performing the basic requirements of the job.  This is key to anything and it is one of the first things I learned in the Air Force.

In basic training, we had to fold our underwear in six inch squares.  No kidding.  I thought, at the time, “this is idiotic.”  But in hindsight, it was all about following direction.

This is key.  To everything.

If you as an employee cannot follow direction, and follow through, then you won’t stand a chance.  This was by far one of the most important things I learned.  Once I figured it out, I was a geeky rock star by the time I got into technology.  I would zing through my basic job – whatever it may be – and then make the extra effort that would afford me the opportunity to get ahead.  And I got promoted.  Repeatedly.  Not because I just showed up and happened to be a warm body.  I knew damn well that I was not entitled.

And herein is the basic difference in the mentality.  If you cannot do your basic job, yet you want to impress someone with your various ideas and try to take the quick way to  get ahead, I can tell you now, it ain’t gonna happen (imagine please my mother rolling in grave because I am using the word “ain’t”).  No supervisor – no real boss, no owner or CEO, wants to hear you tell them how good you are when the basic elements of job performance are not getting done while you are making excuses all along the way.

My simple message – again – is that there are no short cuts.



You have to work hard for what you want in life.  Guys and gals like me, well, we notice that hard work.  Most people in business will too.  Sure, every now and then you get someone who may not. But myself, growing up basically and entrepreneur since day one, we get it.  We thrive on innovation and ideas, and not having to worry about the basic stuff being done.  I take comfort that I can indeed be creative because I can rely on people to hold up the foundation.  If you are unreliable and inconsistent, forget it.  You could be a rocket scientist and on the cover of Rolling Stone every day of the week,  but if you are unreliable, forget it.

I digress, however.  Not everyone is like that.  I’m fortunate to have a few good people around me in my endeavors that are ethical and who know what it takes.  Folks who have been around for quite a long time, because the do get it.

In the restaurant and bar business – just like music, or ANY business – work hard, live clean, be honest, earn your keep, and don’t think you can just impress people with your shining personality.  We can see through you in half a heartbeat.  If you want to change the world, it is super simple.  Work hard, and prove it.



Interview with VNUE CEO Zach Bair in Food & Beverage Magazine.

Recently I had the pleasure of being interviewed by Diane Lilli, for an article in Food & Beverage Magazine, about what we are doing with Soundstr.  The headline of the article is spot on:

“The Licensing Revolution:  VNUE’s Soundstr Offers Performance Royalty Reform for Venues and Artists”

Think about that headline for a second.  This is a hot topic, especially as it relates to music streaming – but the gaping hole has been in the “general” licensing category – meaning bars, restaurants, and other brick and mortar establishments.  And yes, radio stations too.

My passion, of course, is bringing fairness to everyone involved, from the artists, writers, and creators, who make the music, to the businesses and stations that play the music. Without reform – and transparency – this cannot happen.  And without accurate tracking, the performing rights organizations – PROs – have no way to really know who should be paid.  With Soundstr, we have the ability to do just that, and we are already working hard on it, with some field deployments to be happening this year.

Read the article below for the full interview, and you can also visit the site here:

F&B Soundstr Article

By Diane Lilli

The next time you enjoy dinner or a drink or a latte, you might just want to thank someone who may be invisible to you but just happens to be changing the very music you hear at public venues across the nation. Every time you spend some quality town in a restaurant, bar or café, or in mall, hotel or casino, you’re probably hearing music, but until now, the way this music is licensed has been anything but transparent – or fair. For the first time, the murky multi-billion-dollar world of music licensing – run by a system that is widely regarded as inefficient at best – is being replaced by a modern, hi-tech, affordable platform that will not only keep your toes tapping while you eat/drink  in public places, but also protect your favorite venue while actually paying the musical artists who created the songs in the first place.

Zach Bair is CEO of VNUE, Inc. (OTCQB: VNUE), a music and technology company creating new revenue streams for artists, and building technology to protect their rights. Bair is an engineer, musician and industry expert who has spent his entire career working in technology, and also as a professional musician and owner of several venues. He said he found out fast how the old-fashioned music licensing system in place today is not only hopelessly out of date but also confusing, threatening and downright unfair to all concerned. Run by “PROs”, which are performing rights organizations, owners of venues sign expensive “blanket license” agreements, which then forced them to pay up big time, or face major copyright lawsuits.

Sounds fair, but the problem with this system is twofold: many of the artists whose music is being played in public places are not getting any royalties, since no one could figure out who was playing which music when/where, and the venues playing the music are being targeted for high fees in an unbalanced, logical way – without any kind of true real-time tracking.

“One day a PRO knocked on my door one too many times,” said Bair. “Their calls and threats were non-stop. I decided there must be a better way to identify songs, and since I was so upset, I literally sat down and wrote up a provisional patent, filed it and started evangelizing it. My idea, which we called the “MiC System” for “Music Identification Center”, came fast, and I was pulling things together along the way. Knowing artists were not getting paid enough – or at all – I started to meet others, like Soundstr founder Eron Bucciarelli-Tieger of Hawthorne Heights, who was not getting paid for his public performances.  It was a no-brainer to bring the Soundstr technology into VNUE.”

Bair’s new program, about to go live July and roll out nationally, is a marriage of technology and transparency. With general licensing unfair, and no accurate way to identify and track music played in real-time, Bair’s new system is the perfect storm of practical hi-tech tracking of each piece of music with a transparent program resulting in lower fees for venues and higher payments for musical artists.

“General licensing is unfair because it is so vague and does not protect musicians,” noted Bair. “There is no accurate way to police it. Currently, they send someone in to “spy” on a venue, and when a song is played they threaten the owners with copyright lawsuits. It’s just the wrong way to do it. Soundstr tracks all music played, so it is more like a utility.  You would pay for what you use.”

With about 160,000 brick and mortar bars and restaurants in the U.S., only a small percentage, perhaps 30 percent according to Bair’s sources, are actually licensed properly for blanket license fees. But in today’s hi-tech age, Bair knew he could use his engineering skills to create an affordable and accurate tracking system that will benefit everyone. And, he believes the PROs will eventually embrace it.

With this new model in place, and set to launch July 1st live on radio stations, the revolution will be music to your ears.

To learn more about how VNUE’s Soundstr can work with your venue, please email

Main VNUE website:

Soundstr website (product specific):

Live Recording Websites: &

Anthony Bourdain

This morning I woke up bright and early, excited that today is Friday, and ready to jump onto my site and write a blog about music, since I had not done so in quite some time.  To my astonishment and utter grief, however, I instead awoke to find out that Anthony Bourdain had taken his own life.

I’m not honestly even sure where to begin.  The wind came completely out of my sails today, and it has been hard to focus on work or really anything else.  No, I did not know the man personally.  But as a semi-regular Sunday night ritual, I let him into my home on Parts Unknown, and I always looked forward to the fascinating stories that he told through his charm and talent.  I am simply shocked and beyond words that there are now only a limited number of shows remaining – and that this amazing person, great talent, and obviously very tortured man – is no longer with us.  Just like that.  I really felt like I knew Tony Bourdain.  It is as if I connected with him on many different levels.

The trend of suicide in this country is at an all-time high.  I was mortified when I found out about Kate Spade just a few days ago; recent musician suicides such as Chester Bennington and Chris Cornell, and now this.

The CDC recently released a report that suicide rates in America have increase by 25% since 1999.  That is staggering.  And what is scary, more than half of those who died via suicide had not been diagnosed with any prior mental health issue, according to a CDC deputy director.

And, the report appears to be accurate, in that no amount of fame, fortune or success keeps a person immune from depression and suicidal thoughts.  We as humans need to be more aware of our surroundings and our fellow humans, and educate ourselves on what could be warning signs right in front of us.  We never know the amount of distress that someone else might be in.  They may be acting out and/or reacting in a way that could be counter to what we think as “classic depression.”  But if our heads – yours and mine – are not out of our mobile devices long enough to see these potential issues, then it is just going to continue and get worse.

I’m sure that there are close friends of Tony’s who are wondering what they could have done differently, but I’m not sure there is an easy answer.  Sometimes we simply do not know.  But what I do know is that there are many people out there with love in their hearts that want to help; the key is for the person in torment to seek that help and know that there are those that truly do want to be there for them.  Suicide is not the answer.  It is a painful and devastating thing for the tormented soul to do to their friends and loved ones.

To me, in a way, today is “Black Friday” for me in worst possible way.  It just sucks.  There is no other way to put it.  It is my hope that, through awareness, this gifted man will not have died in vain, and we can raise, and continue to raise, the awareness of this terrible issue.

If you are in distress – no matter how silly or trivial you may think it is, or how embarrassing or personal you believe your situation to be – please, please reach out to someone.  The National Suicide Prevention Lifeline is a great place to start, if you don’t want to call your friends or family.  1-800-273-8255.  DO NOT WAIT.  They provide free and confidential support 24 hours a day, seven days a week.

And to you Tony Bourdain, I didn’t know you other than how your show brought joy into my home (although I felt I knew you, maybe because of your brilliance), but I am so, so very sorry that you felt like you had to take this final step.  You will be more than missed by your fans and friends around the world, and I hope at least now your soul is at peace.

10 Basic Economic Rules for Cover Bands

Being a musician for most of my life – playing in both cover and original bands – and later, owning bars and venues and of course working in other aspects of the music business, has given me a unique bit of knowledge of basically being on “both sides of the fence” so to speak.  One one side, being in a band that wants to play and make money, and get their name out and build a fan base.  On the other hand, being a venue owner that depends on music to help attract business.

In that spirit, I have put together a list of things focused on the economic realities that will help you if you are really interested in playing in clubs and getting your band out there.  Of course, if you really want to do this, you really must treat it as a business.  Don’t be a drunk idiot, only out to get as much tail as you can get, or see how drunk you can get before you pass out on the stage in your own vomit.  But, I digress.  Read through these ten simple rules, below, and your life will be much easier and you will likely experience much more success in your endeavors.

1. If you have a band, particularly a cover band – looking for a “guarantee” – don’t bitch if your pay is too low when you only manage to bring a few people out to your shows. Clubs that book cover bands are businesses, and they pay money out for bands who will help bring business into their establishment. They are paying you as an investment to help increase their sales, not as an expense that leads to a potential loss. You *must* bring something to the table.

2. Just because the club lists you in the entertainment guide or on their website, doesn’t mean that you automatically will have a big following. This takes hard work, and all of your band members must participate. You need to promote yourselves to build your following. Stop by every table and thank who came to your shows – yea, talk to them! Flyer the venue. Post ads on Facebook (oh my God yes, that might mean you have to actually spend money!) Use social networking (but don’t rely on it alone). Make an effort. Even if your “following” isn’t as large as it needs to be, I promise you that the venue/club will remember that you at least made the effort. Do what you say you are going to do, too. If you make big promises to the venues that fall through, that’s not nearly as good as underpromising and overdelivering.

3. If you think so highly of your band and you believe you are worth more than you are being paid, make a door deal with the club/venue and waive your guarantee. After all, if you are a bona fide rock star, your throngs of followers will no doubt come and pay good money to see you, and you will make a killing.

4. Don’t get hung up on how the club/venue is “screwing you over” if it is part of a corporate chain. Most corporations have definitive limits on what they allocate for entertainment. It is what it is, and until it changes, that’s the way it’s gonna be. The reason these places exist and continue to exist is because they have figured out the economics so that they can continue to do business. In other words, every time they book a band, they take a risk (see paragraph one). So if they have five proven bands that draw well, and several others that do not, the established economic guidelines help to ensure they don’t lose money over time, and hopefully make a profit. So – if you don’t like it, then don’t complain about what they pay and don’t play there. Find somewhere else to play.

5. If you are a new band, and you have not yet established yourself – even if you have players who have played in other bands – you can’t expect top dollar. Make a deal the first time in. It’s not a sin, I promise. It’s a show of good will, that you understand the club needs to make money.  Of course, there are exceptions, when say there are five guys who happen to play in road bands or who have been around long enough to each have a nice fan base, but most of the time this is not the case. And – by making a deal first time in, you are *not* selling yourself short. You are showing goodwill. I’ve done free shows before and I have no problem making this investment to help get established.

6. Club owners are not impressed with drunk musicians that are being PAID to do a job. Stay off the booze and the dope at least while you are performing, or at least maintain until after all is said and done.

7. For crying out loud, do NOT argue about your bar tab!  I’ve seen this a million times, including back in the day in my own band (said musician was immediately fired). Seriously, you won’t get booked again. Don’t be a douche. And definitely, don’t walk your tab, If you do, call or go to the venue and apologize profusely and pay it! Nothing pisses off a venue more, and at the end of the day, the bartenders/waitresses do have influence – their opinions count.

8. Don’t be so pompous that you say “well I hate this owner” or “won’t ever play there again,” etc. You know, it’s kinda small out there in the real world. You never know if the owner you “hate” might open the next big club, or maybe the manager that “screwed you on your tab” could open their own establishments.  Moreover, most venue owners in a given market know each other and likely talk. There are limited resources in each market – always keep that in mind.

9. If you don’t like the pay scales in your market, seek out venues in other cities. There are plenty of places to play outside of your area that would love to have a good band. But remember – if you do not live in that area, the first time you play you are going to have to make a concession, unless you are Bon Jovi or the Foo Fighters. You will need to make the effort to promote heavily, get a decent crowd the first time in, and make sure you leave the place raving about you, so that next time, your following (and your money) in that market goes up.

10. The Golden Rule. If you are “too big for your breeches” then there is always going to be someone hungrier out there that will gladly take your place if you pass up an opportunity.  Therefore, pick your battles carefully. You can either make a deal and build your reputation and following (sometimes it takes a LONG time), or you can sit your ass home on a Friday night when another band that you think “sucks” is taking “your” slot.  Always be humble and build respect through your actions.  Boasting about how good your band is will not get you anywhere.  Prove it.

These rules should help set your expectations and the realities of working in the music business at the club level.  If you want to get serious about it, you should pay close attention to them.  And remember:  There are many more bands out there looking for good gigs than there are actual places to play.  It is the law of supply and demand, and it is competitive.

Stay tuned… there will be more in this series.

©2018 Zach Bair

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